Order Tracking

Where is my order?

Enter the order number from your confirmation SMS or email. You will see the live status, courier details and every step your parcel has passed through.

You can find your order number in the confirmation email or SMS.

Lost your order number? Sign in to see all of your orders, or call 01767810522.

How delivery works

Typical delivery time is 2–4 days inside Dhaka and 3–6 days outside Dhaka.

  1. Step 1

    Order placed

    You get a confirmation call and an SMS with your order number.

  2. Step 2

    Packed & verified

    We check every item and seal the parcel at our Dhaka warehouse.

  3. Step 3

    Handed to courier

    A tracking number is added to your order page once it ships.

  4. Step 4

    Delivered to you

    Pay cash on delivery, or pre-pay with bKash / Nagad.